CUSTOMER SATISFACTION :
Costumer satisfaction is the major concept of Saronam.NET. It is the prime intention of the company’s existence. The management frequently keep track with the latest innovative trends of technology so as to best way of satisfaction towards our customers. We believe that providing maximum satisfaction through services to ultimate users keeps the company survive. In addition, the company maintained a well-equipped workshop for Service and Maintenance Department and heavily invest a large inventory of parts and testing instruments up to the maximum customer’s necessity. Qualified and experienced engineers, are fully equipped to preserve Quality Services.

Sales Personnel consistently explore the IT market to offer goods and services to any prospective clients that are hunger for a good quality of goods and high standard services.

AFTER SALES SERVICE POLICY :
It is no exaggeration to say that good services and good sales are essential to each other as one wheel of a cart is to another. Based on that theory we have carefully studied the market environment surrounding the company as shown in the chart.

ONE YEAR WARRANTY:
It is our policy for the best interest of our customers to give a one-year warranty from the date of Computer’s installation. Thereafter, we offer a comprehensive range specifically designed Yearly Service Contracts to minimize and to control potential maintenance cost. One Year Warranty covers the following points.

We provide a scheduled training in basic computer operation to ensure that the customer can properly operate the System as well as preventing unnecessary Problem of Computer due to mis-operation.

We render once a week visit to maintain the Computer to an optimum operating condition.